Shipping

I ship everything from my home studio in 3-5 business days. My drop shipment items ship in 7-14 business days. (These items are the clothing and pillows.) At this time, I only ship within the USA.

All smaller vinyl decal orders that are shipped within the US are shipped via USPS first class mail, which does not include tracking. Tracking is only included with a shipping upgrade. Larger wall and fabric decals are shipped worldwide with USPS and does come with tracking. Please check carefully before placing your order that your shipping address is correct. I cannot be responsible for items shipped to the wrong address and this could result in a lost order.

Weekends and holidays are not included in shipping time frames.
I cannot guarantee shipping times. The times given by the USPS are estimates. 

Pay close attention to your tracking. If a package shows 'delivered', but you did not receive it, you need to contact your local post office to have this taken care of. This is not something I can resolve. If this happens, it is likely a neighbor received it by mistake, someone else in your household picked the package up and hasn't informed you, or your shipping address was incorrect.

On occasion, the USPS will return a package if the address given is unknown or cannot be located. If a package is returned to me for any reason by the USPS you will need to pay to have the package resent to an updated address or to a different address.

Lost orders: Occasionally the USPS will misplace an item, but they do not consider it lost until it is 30 days out. If you have not received your order within this time frame, you will need to report a lost package with the USPS. This is not something I can do for you or be responsible for. Once the package leaves my hands, it is out of my control. Most of the time, the package will be located and will proceed on to its destination. If the USPS has reported the package lost, contact me for your order replacement or refund. I recommend buying insurance for this possible occurrence on high dollar items.